How long is Henry's power cord?
The power cord is a total of 2.5 meters long.
What does standard 100 by OEKO-TEX® certified mean for all our Nursery Chairs?
Is granted authorisation according to STANDARD 100 by OEKO-TEX® to use the STANDARD 100 by OEKO-TEX® mark, based on the test report 21.0.84380 STANDARD 100 by OEKO-TEX® certified products have been tested for harmful substances to protect your health. Tested for Toxic Chemicals. This label certifies that every component of the product, from the fabric to the thread and accessories, has been rigorously tested against a list of up to 350 toxic chemicals.
How far back does Henry recline?
For Henry to recline, allow around 70cm for a full recline position.
How fast does it take for Henry to reach its full recline position?
It will take 15 seconds for Henry to reach a full recline position.
Although Henry is a premium Chair, very rarely things may go wrong, if this happened, what do you need to do?
You will simply need to contact the friendly iL Tutto customer service team and we can resolve this immediately either at hello@iltutto.com or 1300 780 548
What's the difference between a Glider Chair and a Rocking Chair?
Although a glider and rocking nursery chair achieve the same objective, to soother and relax you and your newborn, a glider is a smoother motion that involves less manual effort from a postpartum body.
Does Henry make noise? If so, is it loud?
We understand when you're in your chair soothing bubs, the last thing you need is a noisy chair to wake up your newborn. For this reason, we designed our Henry chair to be very quiet. The noise is hardly noticeable and won't interrupt your time with your little one.
Tips on how to best position my Henry Nursery Chair?
To make sure you experience the most premium comfort that Henry has on offer during your 4th trimester and beyond, avoid sitting your chair right up against your wall. Please allow around 70cm from the wall to make sure Henry is able to fully recline. For power, your Henry chair willneed to be positioned within 3 meters from a power point.
What warranty does the Henry Nursery Chair have?
Like all our nursery chairs, Henry will come with a 1-year warranty.
What's the benefit of having the USB port on the outside of the armrest?
When we designed Henry, functionality and safety were the priority. The USB port and buttons are positioned on the outside of the right-hand armrest so that while you're feeding or soothing your newborn, you’re also able to charge your phone away from your baby, avoiding any unnecessary (and unsafe) tangling. Also avoiding accidentally pressing the recline buttons resulting in chair movement when you least expect it.
What is the maximum weight capacity for the Henry Nursery Chair?
Henry has a weight capacity of 130kg.
I want to order but it's on pre-order, what does this mean?
For any pre-orders made, the ETA date will be outlined on the product page and confirmed in an email. This is usually any time from 2 weeks – to 3 months, depending on how quickly we can get the item made for you. No need to stress if you see that the pre-order date has changed on the product page. If you’ve made a pre-order already, the date on your pre-order confirmation email is still valid.
